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Technical Writer

Home Technical Writer

Technical Writer

by Kavitha Hagamilal
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  • India

Affirmed Networks Technical Publications team is seeking a Technical Writer to join our team in the Bangalore office. In this role, you will create the feature documentation, virtual deployment guides, content, user guides, and release notes that accompany Affirmed Networks 4G and 5G products.

JOB DESCRIPTION:

  • Researches, organizes, writes, edits, and produces technical documents for a variety of Affirmed Networks products. Documents may include: User Guides, Overview Guides, Administrator Guides, Installation Guides, Quick Start Guides, Interface Specifications, Deployment Guides, Troubleshooting Guides
  • Ensures technical documentation is accurate, clear, complete, and adheres to standards for graphics, coverage, format, style, terminology and overall quality
  • Interacts with developers, architects, quality assurance, product and project managers and others across the organization to continuously learn about the products and technology
  • Keep up to date on product changes, release dates, and requirements by interacting with customer support, QA, and program management
  • Deliver customer-focused documentation on time and with quality
  • Provides recommendations to continuously improve technical documentation

JOB REQUIREMENTS

  • Ability to read, write, and compile technical documents, including feature descriptions and release notes
  • Maintain communication with subject matter experts and other project team members
  • Experience writing technical content for end users, including reference manuals and user guides
  • Ability to set priorities and undertake complex tasks with minimal supervision
  • Strong product-oriented focus – willing to dive deep to understand our product line
  • Understanding of the Software Development Life Cycle
  • Excellent written and verbal English communication skills
  • Creative, flexible, resourceful and professional
  • Excellent research and analytical skills and attention to detail
  • Able to work with minimal guidance and supervision
  • Awareness of technical communication trends
  • Experience with usability and user experience practices
  • Minimum of 5+ years in a technical writing role

SKILLS:

  • Versatile in MadCap Flare a must
  • Experience with Markdown language and html desired
  • Versatile in Adobe products (Acrobat, Distiller, Frame Maker)
  • Knowledge of Microsoft products (Word, Excel, PowerPoint, Visio)

Send your resume to hrindia@affirmednetworks.com for consideration

To apply for this job email your details to hrindia@affirmednetworks.com